Hiring
How many quotes should I get?
+Most homeowners compare three. Save pros you like to your shortlist, then compare their rating, reviews and past projects side by side.
Hiring
What does “Verified” mean?
+We checked company registration and licences at a point in time. It isn’t a guarantee of workmanship — read the reviews and look at past projects too.
Hiring
Do I pay RenoTalk to contact a pro?
+No. Browsing, saving pros and sending enquiries is free. Contracts and payments are between you and the pro.
Reviews
How do reviews work?
+Reviews are written by homeowners about a real job, with ratings for workmanship, punctuality, communication, cleanliness, after-sales and team. Reviews with photos earn bonus RenoCoins.
Account
Who sees my details?
+Pros you send an enquiry to see your name, contact details and message. Nothing is shown publicly except your username on reviews and posts.
Account
How do I change or delete my account?
+Open Account to edit your profile. To delete your account and data, send us a message from Contact and we will confirm within one working day.
RenoCoins
Do RenoCoins expire?
+Coins expire 24 months after you earn them. See Account → RenoCoins for your balance and history.
For pros
How do I get verified?
+Open Pro Studio → Profile and upload your registration and licences. Most checks finish within 2 business days.
For pros
How do I list my business?
+Use Join as Pro — it is free. Then complete your profile and add your projects.