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Hoong Fatt Heng Renovation Pte Ltd is praised for reliable, attentive service and professional workmanship, often recommended by clients for timely completion and good design. However, a recurring complaint involves unresolved seepage issues in landed houses after renovation, with the company reluctant to address them long-term.
It has been two years since we got our landed house renovated with the company. And now we are having seepage in both balconies at multiple places. We had some seepage a year ago too on the sides which the company patched up but it has resurfaced. Now the company does not want anything to do with it and blaming everything else other than their workmanship. Engage them at your own risk. Good customer service while the work was being done but thats about it. I am really disappointed with the lack of honesty in finding the root cause of issues we are facing right now.
It's to every new homeowner's dream to build a home we truly called ours. Determined to make our own calls for what we called home as well as requiring only light renovation due to the resale home with only 5 years tenure, we had decided to engage a contractor instead of an interior designer. Comparing prices between different contractors/direct carpentry companies, we had eventually chosen HoongfattHeng not only because of their reasonable prices but also of positive reviews we had read from renotalk threads. Marco was appointed as our main project manager and he had delivered well. With an absolute idea of what we want to build, we had proposed our self-designed ideas to Marco who made sense of our drawings and gave constructive feedbacks to the feasibility of our ideas. We faced some challenges during the process, but they were promptly and duly resolved by Marco. Stepping into almost 1 year staying in our new home, satisfaction is the word to comment regards to the carpentry workmanship and the electrical installation. Owner: Lincoln Address: 26D Jalan Membina (Tiong Bahru resale) Type: 4room HDB Date: Jan 2015 Contractor: HoongFattHeng, Marco Chong
Renovation I.D Marco from hoong fatt heng (hfh design&build) Hoong fatt heng was recommended by a friend who also reno-ed their house with them. Our friend also gave good reviews and after going over his house to see their good workmanship, we contacted one of the I.Ds, Marco. Also, after several qoutations from other companies, hoong fatt heng gave one of the reasonable and cheapest qoutes in the market. I.D Marco, especially has been very patient with us handling the qoutations after several exchanging of emails. Gave us the desired timeline and stick to the deadline throughout with only minor setbacks. Also assist us immensely in the design of the house. Even the minor details helped us alot like the placing of power pts, lightings etc. Liased with other electricians and plumbers very well. Workmanship of the team are also good. So far, called them only twice for after service for very minor issues. Marco is also very flexible in terms of liasing with other companies and will call me or meetup for any issues. This is our first house and renovation never felt so easy with Marco helping us and making it comfortable along the way. Will definitely recommend his team with other friends or familes. -Syed Ibraheem Block 498F, Tampines street 45
From the beginning, Marco from Hoong Fatt Heng/HFH Design and Build has been reliable and attentive to my style needs and building requirements. My shop looks brilliant now thanks to his knack for contacting. His designs and work has been done professionally and Marco is always on the ball when it comes to fulfilling all tasks - from big carpentry tasks to managing small electrical parts. Marco has been responsible and also responsive throughout the 6 months I have dealt with him and he has managed my needs brilliantly. I highly recommend him and his team to manage any shop or home contracting needs, I have also included 1 photo of my store interior together with this email. Marco did such a great job and I would recommend him to anyone I know. Thanks & Best Regards, Careen Low First Eyewear Centre
Comment from Alex (residing in Jurong East) Recently, I have engaged HFH Design & Build to take care of the renovation of my HDB unit. The overall experience with the contractor, Marco is good and my family is able to shift into our new house on schedule. Thank you HFH Design & Build!
Comment from Alex (residing in Jurong East) Recently, I have engaged HFH Design & Build to take care of the renovation of my HDB unit. The overall experience with the contractor, Marco is good and my family is able to shift into our new house on schedule. Thank you HFH Design & Build!
Hoong Fatt Heng Renovation Works is a full fledge renovation contractor firm offering DIRECT SERVICES in renovation works. Founded in 1981 by Tony Choo, he is today the consultant for the company. With a team of dedicated salesman and experienced skilled workers, we provide unbeatable prices in home and commercial renovation works.